Payment & Shipping Terms
Shipping Info for Christmas 2023
National Shipping within Germany
All placed orders until, 20.12.23 at 12 p.m., DHL guaranties a delivery until sunday 24.12.23
Orders placed thereafter DHL can not guarantee to be delivered on Christmas eve
International Shipments
When must orders be received to still be delivered by 24.12.2023?
Neighboring countries to Germany: 19.12.23 (Switzerland: 14.12.2023)
France and Italy: 18.12.23
Rest of european countries: 12.12.23
Non-European countries: 20.11.23
Payment
PayPal
With Paypal you will be redirected to the Paypal page after completing your purchase. Here you can pay for your purchase with your Paypal account. A Paypal account is required to make the purchase. After the successful payment you will be redirected to Drakensberg.
This payment method is free of charge for you.
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PayPal Express
With Paypal Express you will be redirected to the Paypal page. Here you can pay your purchase with your Paypal account. A Paypal account is required to make the purchase. After the successful payment you will be redirected to Drakensberg.
This payment method is free of charge for you.
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PayPal Plus
With PayPal Plus we can offer various payment methods such as VISA, Mastercard, direct debit or purchase on account. You will be redirected to PayPal after you have selected the payment method and clicked on the Buy button. You do not need a Paypal account. Here you can enter all necessary data and will be redirected to Drakensberg after completion.
This payment method is free of charge for you.
Klarna - purchase on account, hire purchase & instant transfer
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In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you purchase on account, instalment purchase & instant transfer as a payment option. Please note that purchase on account, instalment purchase & instant bank transfer are only available to consumers and that the payment must be made to Klarna in each case. The use of these payment methods also requires a positive credit check.
This payment method is free of charge for you.
Invoice with Klarna
The payment period is 14 days from the dispatch of the goods/voucher/ or, in the case of other services, the provision of the service. You can find the invoice conditions here
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Purchase in instalments with Klarna
With the Klarna financing service, you can pay for your purchase flexibly in monthly instalments of at least 1/24 of the total amount (but at least 6.95 EUR) or under the conditions otherwise stated in the checkout. The instalment payment is due at the end of each month after Klarna has sent you a monthly invoice. You can find more information about the instalment purchase, including the General Terms and Conditions and the European Standard Information for Consumer Credit here.
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Instant bank transfer with Klarna
With Klarna's bank transfer service, you can easily transfer money directly to Klarna using your online banking data.
You can find more information about Sofortüberweisung, including the general terms and conditions and the European standard information for consumer credit, here.
You have questions for Klarna customer service? Then please click here.
AMAZON PAY
With Amazon Pay you will be redirected to Amazon during the checkout process, where you can review and confirm your details. Here you can pay for your purchase with your Amazon account. An Amazon account is required to make the purchase. After the successful payment you will be redirected to Drakensberg.
This payment method is free of charge for you.
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Pre-payment by bank transfer
If you choose this payment method, we will provide you with our bank details. This happens directly in the order process and you will also receive them by email. As soon as we have credited your transfer to our account, we will send your order immediately.
This payment method is free of charge for you.
Shipping
Delivery of the goods will only be made to the countries listed below.
Shipping costs (including statutory VAT)
Deliveries within Germany, Liechtenstein and Switzerland:
Region 1:
Germany, Liechtenstein and Switzerland 0,00 € (plus country-specific customs duties and import sales tax)
International Shipping:
We calculate the shipping costs abroad as a flat rate as follows:
Region 2:
- Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Italy, Slovakia, Slovenia, Spain, Bulgaria, Estonia, Greece, Islands, Ireland, Croatia, Malta, Cyprus, USA, Canada, Andorra, Ceuta, Melilla, Canary Islands, San Marino, Spain, Vatican, UK, Åland Islands, Mount Athos, Albania, Faroe Islands, Greenland, Kosovo, Norway, Belarus, Iceland, Balearic Islands, Guernsey, Jersey
- 9,95€
Region 3:
- Sweden, Hungary, Finland, Greece, Latvia, Lithuania, Portugal, Romania, Egypt, Algeria, Israel, Morocco, Russia, Turkey, Hong Kong, Japan, Korea, Taiwan
- €14.95 (plus country-specific customs duties and import sales tax)
Region 4:
- Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, China, India, Kazakhstan, Kyrgyzstan, Malaysia, Maldives, Mexico, Philippines, Singapore, Thailand, United Arab Emirates, Argentina, Australia, Brazil, New Zealand, South Africa, Uruguay, Yemen, Uzbekistan
- 19.95€ (plus country-specific customs duties and import sales tax)
Region 5:
- American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Aruba, Bahamas, Barbados, Guadeloupe, Reuinion
- 24,95€ (plus country-specific customs duties and import sales tax)
Delivery periods
Unless otherwise stated in the item description, delivery of the goods in Germany will take place within 3 - 5 days, for deliveries to the EU within 5 - 10 days after order confirmation and for deliveries to third countries it may take up to 60 days (for agreed advance payment after the time of your payment instruction).
Please note that there will be no collection/delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
