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Shipping policy

DHL cargo aircraft with freight containers at an airport

Shipping from Germany

We ship your order from Germany with DHL. Orders received by 12 noon, Monday to Friday, are dispatched the same day.

The stated transit times apply from dispatch and are provided for guidance. Depending on the destination, customs clearance may extend the delivery time.

Germany

€4.90 · free shipping on orders of €100 or more
Delivery: 1–2 working days from dispatch.

Austria

€4.90 · free shipping on orders of €100 or more
Delivery: 2–3 working days from dispatch.

USA – duties and taxes included

€39.90 · DHL Premium Duty & Tax Paid
Delivery: 5–8 working days from dispatch.

Import duties and import taxes are already included.

Switzerland & Liechtenstein

€4.90 shipping
Delivery: 2–3 working days from dispatch.

This rate applies to orders up to €999.99. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.

Other EU destinations · €9.90

€9.90 shipping
Delivery: 3–5 working days from dispatch.

Belgium, Bulgaria, Denmark, Estonia, France, Greece, Ireland, Italy, Croatia, Luxembourg, Malta, the Netherlands, Poland, Slovakia, Slovenia, Spain, Czechia and Cyprus.

Other EU destinations · €14.90

€14.90 shipping
Delivery: 3–5 working days from dispatch.

Finland, Latvia, Lithuania, Portugal, Romania, Sweden and Hungary.

Other international destinations · €9.90

€9.90 shipping
Delivery: 6–10 working days from dispatch.

Åland Islands, Albania, Andorra, Belarus, Faroe Islands, Greenland, Guernsey, Iceland, Jersey, Canada, Kosovo, Monaco, Norway, San Marino, Vatican City and the United Kingdom.

This rate applies to orders up to €999.00. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.

Other international destinations · €14.90

€14.90 shipping
Delivery: 10–18 working days from dispatch.

Egypt, Algeria, Hong Kong, Israel, Japan, Morocco, South Korea, Taiwan and Türkiye.

This rate applies to orders up to €999.00. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.

Other international destinations · €19.90

€19.90 shipping
Delivery: 10–18 working days from dispatch.

Argentina, Armenia, Azerbaijan, Australia, Bahrain, Bangladesh, Brazil, China, Yemen, Kazakhstan, Kyrgyzstan, Malaysia, Maldives, Mexico, New Zealand, Philippines, Singapore, South Africa, Thailand, Uruguay, Uzbekistan and the United Arab Emirates.

This rate applies to orders up to €999.00. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.

Other international destinations · €24.90

€24.90 shipping
Delivery: 10–18 working days from dispatch.

United States Minor Outlying Islands, Angola, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Guadeloupe, Réunion and Ukraine.

This rate applies to orders up to €999.00. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.

Other international destinations · €29.90

€29.90 shipping
Delivery: 15–25 working days from dispatch.

Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Brunei, Chile, Cook Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Eswatini, Falkland Islands, Fiji, French Guiana, French Polynesia, Gabon, Georgia, Ghana, Gibraltar, Grenada, Guatemala, Guyana, Honduras, Indonesia, Isle of Man, Jamaica, Jordan, Cayman Islands, Cambodia, Caribbean Netherlands, Qatar, Kenya, Kiribati, Cocos (Keeling) Islands, Colombia, Kuwait, Laos, Lesotho, Lebanon, Liberia, Madagascar, Martinique, Mauritius, Mongolia, Montenegro, Montserrat, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Niue, North Macedonia, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Moldova, Solomon Islands, Zambia, Samoa, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Sint Maarten, Macao, Svalbard and Jan Mayen, Sri Lanka, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Tajikistan, Tanzania, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Vanuatu, Venezuela, Vietnam, Wallis and Futuna and Christmas Island.

This rate applies to orders up to €999.00. For higher order values, please contact us on +49 6347 6060030 before placing your order so we can discuss the shipping options with you.

Depending on the destination, additional customs duties, import taxes or clearance fees may apply. These are not included in the shipping charge and are payable by the recipient.


Accepted payment methods

  • Payment by invoice (via Klarna)
  • Payment in instalments (via Klarna)
  • Payment by direct debit (via Klarna)
  • Payment by credit card (via Klarna)

Via PayPal Checkout

  • Payment via PayPal
  • Payment via PayPal Express

Via Stripe

  • Payment by Sofort bank transfer (via Klarna)
  • Payment by SEPA direct debit (via Klarna)
  • Payment by credit card (via Klarna)
  • Payment by invoice (via Klarna)
  • Payment in instalments (via Klarna)
  • Payment by credit card
  • Payment via Apple Pay
  • Payment via Google Pay
  • Payment by SEPA direct debit

Advance payment and payment by invoice

Advance payment by bank transfer and payment by invoice are available exclusively by prior arrangement. Neither option is available in the regular checkout.

Advance payment by bank transfer: Once agreed, we will send you the payment details. We dispatch your order after receiving your payment.

Payment by invoice: By prior arrangement, you can pay for your order by invoice. Payment is due within 10 days of the invoice date.

Do you have questions about payment or shipping? Get in touch with us.